id Software, located in Mesquite, Texas is part of ZeniMax Media, a preeminent media organization which has brought together a team of world class game developers, artists and designers, programmers, producers, and leading executives and talent from traditional media. ZeniMax Media creates and publishes original interactive entertainment content for consoles, the PC, and handheld/wireless devices. ZeniMax Media divisions and studios include Bethesda Softworks, id Software, Bethesda Game Studios, Vir2L Studios, ZeniMax Europe, ZeniMax Asia, and ZeniMax Online Studios. Among ZeniMax's best known properties are award-winning titles such as Fallout 3, The Elder Scrolls IV: Oblivion, DOOM, QUAKE, and Wolfenstein.
For more information on ZeniMax Media, visit www.zenimax.com
Responsibilities: • Responsible for overall test scheduling for project(s) • Responsible for resource management and prioritization • Ability to effectively supervise an in-house, outsourced or offsite QA group • Track and manage the daily workload of the QA Department • Detailed tracking and timely reporting of work progress and deliverables to Production and QA Management • Interface regularly with management and testers to obtain and exchange information • Effectively and objectively, communicate the status and risks of the project to Management and Production • Be the 'expert' on the testing status of the game and its features • Interact directly with Development team to discuss test scheduling and issues • Create test structure and oversees test plan creation • Supervise the creation of test cases and test suites that cover all game functionality • Offer guidance to all testers in the troubleshooting of escalated bugs of a complex nature • Provide thoughtful and professional feedback on tester performance and gameplay related issues • Proactively gather feedback from clients and monitor customer satisfaction • Manage the project database; ensuring high quality on bug entry, timely response on requests for more information, and proper bug flow • Diagnose and communicate issues at a high-quality level (i.e., complex bug troubleshooting and scheduling conflicts) to upper management • Assist in the creation and implementation of training materials for team members • Coach and mentor testers on proper QA processes
Requirements: • 3 - 5 years software test experience • BS in Computer Science or previous experience in Test Automation is desired • Proven background in Game Test process and procedures • Experience with Game Certification processes and testing • Strong analytical skills in reviewing all design-related information and interpreting areas of risk in testing • Excellent team work required • Excellent communication and organizational skills • Strong conflict resolution skills • Flexibility to changing priorities • Extensive knowledge of games with proven experience with PC and Console game testing • Experience with games on Mobile Platforms desired • Self motivated, with strong work ethic and ability to work with limited supervision • Advanced skill set for using Windows applications and Hardware • Knowledge and experience with tools for scheduling and tracking deliverables • Proficient with MS Office
