BioWare, the newest member of the incredible family of EA studios, has created some of the world's best-selling titles including the award-winning Baldur's Gate™, Neverwinter Nights™ series, and Star Wars®: Knights of the Old Republic™. Original BioWare-created IPs include Jade Empire™ and the critically acclaimed, Mass Effect. BioWare is hard at work on the epic fantasy RPG Dragon Age™; Sonic Chronicles: The Dark Brotherhood™ for the Nintendo DS™; and unannounced projects including a highly anticipated massively multiplayer online game.
BioWare’s games have continually achieved critical and commercial success. All of our published titles are in the top 5% highest rated at www.gamerankings.com; in fact we have 6 games in the top 1% highest rated games of all time! Today BioWare has more than 400 staff at its two locations and continues to grow. We have sold over 20 million games (including engine licenses) in the past ten years!
BioWare Austin is located in the vibrant city of Austin, Texas. What better balance can a city offer than being both the 'Best Place for Business and Careers' and the 'Live Music Capital of the World'? Austin pleases all in rankings ranging from 'Best City for Relocating Families' to 'Best Cities for Singles'. Other assessments consistently recognize the region as among the most inventive, creative, wired, rockin', educated, fit and loved.
BioWare, the newest member of the incredible family of EA studios, has created some of the world's best-selling titles including the award-winning Baldur's Gate, the Neverwinter Nights series, and Star Wars: Knights of the Old Republic. Original BioWare-created IPs include Jade Empire, the critically acclaimed Mass Effect and Sonic Chronicles: The Dark Brotherhood for the Nintendo DS. BioWare is hard at work on the epic fantasy RPG Dragon Age; and Star Wars: The Old Republic, our massively multiplayer online game being developed at BioWare Austin.
BioWare is seeking candidates for the position of Live Producer. The Live Producer leads multi-disciplinary teams through the game development lifecycle according to our production processes. This position manages the process of promotions, integrations and publishes of both internal and public products, meeting the planned schedule, defined feature set and resource constraints to ensure high quality publishes with minimal bugs and clearly communicated schedules. This position works closely with the Director of Production, maintaining a high quality development environment, testing process and end product that meet the vision, scope, creative direction, feature set and quality levels defined by the studio.
BioWare uses Agile/Scrum development practices to develop our games. Any past experience leading scrum teams or managing the process would be a valuable skill for the role. Although game industry experience is not essential, your knowledge and passion for the video game market is clear and evident. You must be able to relate to and communicate with "gamers" on their level and gain their confidence.
Responsibilities • Maintains the integrity of the Live Service, including Web, Platform and Game. • Manages all live publishes and tracks emergent issues. • Coordinates efforts between the development teams and web/platform teams. • Plans and manages internal publishes, promotions and integrations between environments. • Manages communication of schedules, goals and objectives, status and progress of all publishes, promotions and integrations to management and to the team. • Maintains and communicates changes in feature or content required for publishes, promotions and integrations. • Supports Director of Productions by executing a variety of tasks related to the development of assigned software products from concept to release. • Establishes processes and standards to make publishes, promotions and integrations more efficient, effective and bug-free. • Ensures transparent communication between developers and management on publish status. • Identifies potential problems early, and contributes to solving those problems in a timely manner. • Develops and updates production tracking spreadsheets. • Creates project management documents including schedules, status reports, project plans, communications plans, post-mortems and compiling historical information. • Coordinates internal and external focus groups, beta tests and other methods to solicit feedback on the product. • Works with the community team, quality assurance and marketing to create comprehensive patch notes and other publish-related communications. • Works with the Director of Production to establish and communicate project goals, objectives, plans and milestones to the project team. • Ensures timely and accurate asset flow - manages, coordinates and controls the delivery of assets, tools and features, localization and marketing/PR materials. • Works with other team managers to continuously manage trade-offs between scope, resources and time during the project lifecycle to deliver on to the high quality standard expected of a BioWare game. Coordinates staffing resource needs for the team. • Works with the Director of Production and team leads in assessing the progress and quality of the project and the ongoing assessment and design of the bug tracking / task management system.
Qualifications • University degree or graduate of a recognized post secondary program in project management or related discipline preferred • 5-7 years of production support experience within the video game industry, 3 years of which were experience as a Producer • Strong technical background in a client server environment • Strong problem solving and decision-making ability • Ability to work under pressure and coordinate numerous activities and groups of people who need to cooperate to achieve maximum efficiency • Proven success in collaborating with a multi-disciplinary team in achieving established objectives • Ability to anticipate future requirements and friction points is essential • Superior time management and organizational skills are essential • Excellent attention to detail is essential • Proficiency with Microsoft Office and a broad knowledge / familiarity with scheduling software • Massively Multiplayer game knowledge and experience is strongly preferred • A passion for making and playing great games
