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Company Name:
Telltale Games
San Rafael, California
United States
Job Type:
Position type:
Full Time
Linux / UNIX, PC / Windows
Experience Level:
Mid-Senior Level
High School or equivalent

Web Operations Engineer

Fast-growing digital publisher of licensed interactive episodic content on all gaming platforms is looking for a bright, resourceful Web Operations Engineer to help us deliver our web sites and applications with high availability and maximum performance.  

The ideal candidate will have in-depth Linux System Administration experience and good working knowledge of Open Source Technologies such as Puppet, Chef, SQL & NoSQL Databases, Caching Solutions, Web Servers, etc.  The WebOps Engineer will support and work with our developers by providing a cutting edge platform for our software, and a reliable service that our users can come to depend upon.

You’ll be helping to manage a large server farm and associated network appliances, engineering for fault tolerance, maximum scalability and performance and minimum environmental impact, while also dealing with around a dozen web applications running on the platform.


  • Operational management of Linux servers running LAMP and associated technologies
  • Building developer VMs and configuring new server platforms
  • Testing, debugging and troubleshooting of platform level problems, identifying and isolating problematic software to assist the development team and systems administrators with fault resolution.
  • Monitoring and optimizing server and application performance
  • Supporting the development team with deployment and production configuration for their applications

Essential Skills

  • Instance configuration and deployment (Vagrant, cfengine, Puppet, Chef)
  • Monitoring and notification
  • VPN and Remote access
  • User management and security
  • All of the above on AWS
  • Minimum of 5 years experience managing linux and Windows servers for high availability
  • Solid understanding of internet and security fundamentals
  • Strong systems knowledge – storage subsystems, performance tuning
  • Good working knowledge of DB systems (especially MySQL and Couchbase or Bigcouch) – deployment, monitoring and optimization
  • Proxy strategies for website acceleration
  • Package management using RPM
  • Shell scripting to an advanced level
  • Technical problem solving abilities
  • Excellent written and communication skills
  • Excellent team player

Preferred Skills

  • Good networking knowledge – multilayer load balancing, BGP, network traffic analysis, firewalls, routers, switches
  • Data protection compliant backup strategy
  • System performance tuning and capacity planning
  • Build and deployment systems (esp. buildbot & jenkins)


Candidates must be legally authorized to work and accept new employment in the U.S.

Telltale Games is an Equal Opportunity Employer and ADA compliant.