Sr. Product/UX Manager
NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. It is the policy of NBCUniversal and NBCUniversal's affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law.
Create products and design experiences for NBC Entertainment Digital Late Night properties. Manage product lifecycle from concept to launch for a portfolio of show sites, show apps, games and features. This position reports to the VP of Products with a dotted line reporting relationship to the head of NBC Entertainment Digital Late Night.
Plan, manage and execute on new product development and updates with a focus on innovation, quality and efficiency.
Develop products within an agile development methodology, turning concepts into thorough proposals including specific requirements, while still incorporating creativity into the development process.
Translate business, product and customer requirements, data and study results into defined architecture and user flows that inspire development of the right product experience.
Deliver flowcharts, user flows, wireframes, mock-ups, presentations and comprehensively annotated design specifications for internal and external development teams.
Plan and oversee testing criteria for usability studies, A/B & MV Testing of products and platforms as part of the design process.
Maintain all UX/UI Templates, personas, design mockups, usage scenarios, user flows, prototypes, navigational maps and experience documentation for assigned products.
Partner with Technology and Design teams to assess the feasibility and tactics of products and ensure the quality of all NBC Entertainment products both at launch and over their lifetime, from both consumer-facing and back-end/technology perspectives.
Oversee product concept research (both qualitative and quantitative) through usability testing.
Manage product development vendors, negotiate contracts with product vendors, and resolve any issues with vendor deliverables.
Maintain leading knowledge on industry landscape, digital products and development, including an awareness of competitors’ activity.
Own the product from ideation to delivery to sunset.
Final say on product decisions.
Responsible for competitive product awareness and analysis. Work with research for any product domain quant/qualitative research.
Lead any vendor proposal solicitation for product development bids.
Gather requirements and write the PRD.
Write all user stories, and requirements (requirement writing may be shared with the project manager or an analyst).
Work with Design, Tech, QA, any vendors and project manager to plan the product development.
Secure approvals for all aspects of the planned product.
Manage the vendor, and make sure that the SOW has sufficient product, technical and performance detail.
Monitor the performance of the product during its lifespan and recommend enhancements accordingly.
Manage the product backlog.
Insure that the product gathers the appropriate metrics for research, ad sales, UX, and producers.
Education in Interaction Design, Human Computer Interaction, Information Architecture, and/or Product Design
A strong portfolio showcasing broad range samples of UX, IXD and Visual design
Minimum of 7 years product development experience
Interested candidates must submit a resume/CV online to be considered
Willingness to work long hours and on weekends with short notice
Must be willing to work in New York City, NY
Must be willing to submit to a background investigation
Must have unrestricted work authorization to work in the United States
Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program
Shipped one or more high-quality products, that the candidate managed from concept to launch
High degree of creativity, user experience, interaction design and problem solving abilities.
Hands on experience with variety of user research techniques including user testing, personas, user tasks and scenarios, internal and external user interviews.
Confidence working on complex mobile/web applications with consumer focused product UX.
Strategic ability to incorporate existing knowledge and research with long term vision of the digital marketplace and NBC Entertainment’s Digital goals
Strong technical background, with an alacrity for design, marketing, sales, and business development
Able to project themselves into the mind of the customer and colleagues in other disciplines
Experience in Entertainment, particularly television.
Experience with emerging technology and platforms, particularly mobile technology
Ideal candidate is polished with excellent interpersonal, managerial and communication skills
Acute attention to detail and focus on delivering excellence
Ability to work with others across the organization to achieve goals via influence rather than direct authority
Flexibility and an ability to work in a fast paced, deadline driven environment
Ability to prioritize and set clear objectives for team