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Company Name:
Smilegate West
Location:
Toronto, Ontario
Country:
Canada
Job Type:
Production
Position type:
Full Time
Platform
Other, PC / Windows
Experience Level:
Director
Education:
Bachelor's Degree

Director of Live Production

SG North is the North and South American publisher of its parent company, SmileGate, specializing Free-to-Play online games including CrossFire, Lost Saga, Pangya, Arcane Hearts, and WarRock. Founded in 2006 with a goal of becoming a leading publisher and digital media distributor of online video games, the company is built on the principle that online, community-based video games offer unique and compelling gaming experiences with untapped mass market potential and wide social appeal. Based in Toronto, Canada, SG North, Inc. employs a staff of widely-talented and culturally diverse employees, headed by an experienced and imaginative management team. In publishing Cross Fire, world’s largest first-person online shooter with more than 4.2 million concurrent users globally, SG North, Inc. continues to deliver the highest-quality free-to-play game experience though its proprietary gaming portals, Z8Games and GameRage.

For more information about the company and its current product offerings, please visit www.z8games.com and www.gamerage.com

Director of Live Production is responsible for live service publishing of multiple titles. He/she will direct the production team responsible for designing, developing, and executing live service operation by assuming responsibility 24/7.

Responsibilities
• Direct North America live production while successfully partnering with various department team leads to see game projects through to completion.
• Set direction and strategy to maximize success, users, and profit for all games
• Leads, guides and manages Live Production team by providing motivation and direction to ensure project goals and business objectives are achieved through project scheduling, resource allocation, budgeting, setting appropriate priorities, and task tracking.
• Direct strategic analysis of market trends and competition.
• Involved in forecasting, budgeting, and business design.
• Provides progress updates and various reports to department leads and executive management
• Identify challenges and provide immediate, short term, long term resolutions to successfully achieve targeted goals.
• Develop, update and improve department processes & procedures to upkeep and maintain excellent game operation.
• Effectively communicates with all levels within the organization to determine resources necessary to see projects through to completion.
• Ensures teams adhere to company policies and procedures yet fosters positive and productive work environment and culture.
• Management may add or change duties and job requirements at any time.


Requirements
• Bachelor’s degree or equivalent industry experience
• 7+ years in game production/ live games services
• 5+ years in managerial/leadership role
• Must have experience in launching and servicing console and online games
• Excellent understanding of North America gaming market
• Outstanding knowledge of project management and performance management
• Proven leadership and management skills with strong work ethic
• Ability to manage multiple priorities and projects in a fast paced environment dynamic work environment
• Creative, self-motivated, detail oriented and natural problem solver
• Excellent communication skills (oral and written)
• Ability to travel local and international 

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